Dr Rajesh Pandey rated Inadequate by Care Quality Commission

The Care Quality Commission has placed Dr Rajesh Pandey in Hastings, East Sussex into special measures following a comprehensive inspection which has rated it as Inadequate.

The practice will now be able to access support from NHS England and the Royal College of General Practice to help it improve.

Under CQC’s programme of inspections, all GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led.

The full report from the inspection from December 2015, has been published on this website.

Janet Williamson, Deputy Chief Inspector of General Practice said:

“Dr Rajesh Pandey provides general medical services to 2,600 registered patients and all people are entitled to expect high quality and consistent care from their GP practice.

“We have found significant areas of concern, which is why we are placing this practice into special measures. This will enable them to receive a package of support to help them improve, from NHS England and the RCGP.

“We will continue to monitor progress and we will inspect again in six months to check whether sufficient improvements have been made. I am hopeful that the practice will do what is required for the sake of their patients, but if we find that services remain inadequate, we will consider taking further action."

CQC have identified a number of areas where the practice must make improvements including:

• Ensure that staff are up to date with safeguarding training and that there are appropriate safeguarding policies, procedures and practices in place.
• Ensure the surgery is adequately clean and that comprehensive infection control procedures are in place and carried out, including risk assessments for legionella, staff training and regular audit.
• Ensure robust recruitment policies and procedures are in place and appropriate recruitment checks on staff are undertaken prior to recruitment.

Ends.

For further information please contact John Scott, CQC Regional Engagement Manager, on 07789875809. For media enquiries, journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. For general enquiries, please call 03000 61 61 61.