CQC takes action to cancel the registration of Grimsby GP Practice

The Care Quality Commission (CQC) has taken action to remove the registration of a Grimsby GP, Dr Shambhu Keshri, who was failing to safely care for patients.

Following concerns raised by NHS England, CQC conducted an unannounced comprehensive inspection at the practice (known as the Chelmsford Medical Centre) on 3 March 2016 where a number of serious concerns were identified.

The CQC report demonstrates that Dr Keshri did not have an adequate understanding of the concepts of clinical safety and governance. The practice demonstrated little awareness of incident reporting, serious incidents and safeguarding knowledge was minimal. There was no engagement with multidisciplinary teams. There was no palliative care or safeguarding meetings, and there were ineffective arrangements for dealing with complaints and significant events.

A full report of the inspection has been published on the CQC website at: www.cqc.org.uk/location/1-513694749

Sue McMillan, Deputy Chief Inspector of General Practice said:

“The care we found being provided by Dr Shambhu Keshri, at the Chelmsford Medical Centre, was very poor. At the last inspection, 3 March, the practice was rated as inadequate in all domains – safety, effectiveness, responsiveness, caring and well-led.

“Patients were at risk of harm because resources, systems and processes were not in place to keep them safe. For example, the management of patients medicines, the call and recall of patients, the system for reviewing hospital discharge and clinic letters, supervision and support of staff and the management of safeguarding. The standards of care at the practice were unacceptably low.

“The practice had failed to ensure patient safety, and we were left with no other choice to take urgent action and remove the location from the provider’s registration.”

Ends

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