The Care Quality Commission (CQC) has rated The Royal Hospital for Neuro-Disability as Requires Improvement (RI) overall. Previously it was rated as Good.
The hospital was rated Requires Improvement for being safe, and Good for being effective, caring and responsive. Following an inspection in February this year, the hospital moves from Good to Requires Improvement for being well-led.
Dr Nigel Acheson, Deputy Chief Inspector of Hospitals said: “We found staff at The Royal Hospital for Neuro-Disability to be caring, and we found examples of good local leadership within services. However, we found weaknesses in safeguarding processes and governance systems which meant there was the potential for people’s safety to be at risk.
“We have told the hospital where they must improve, to build on previous work improving safety for people using their services. We will be monitoring this service and return in due course to check on the progress being made.”
Although routine inspections have been paused, CQC’s regulatory role and core purpose of keeping people safe has not changed – safety is still the priority.
CQC is listening to what people are saying about services during this time to help detect any changes in care. If there is evidence people are at immediate risk of harm, CQC can and will take action to ensure that people are being kept safe. People can give feedback to CQC via the details below.
- telephone: 03000 616161
- give feedback via website: www.cqc.org.uk/give-feedback-on-care
We found staff at The Royal Hospital for Neuro-Disability to be caring.
Dr Nigel Acheson, Deputy Chief Inspector of Hospitals