The Care Quality Commission (CQC) has rated Cygnet Hospital Sheffield as good following an inspection which took place in September.
The hospital was previously rated requires improvement at the last inspection in July 2017. Since then, CQC has carried out a series of focused inspections to address concerns and ensure improvements were being made.
Following this inspection, the service is now rated good overall, and for being safe, effective, caring, responsive and well-led.
Cygnet Hospital Sheffield is an independent mental health hospital providing child and adolescent mental health services (CAMHS) for people aged between 12 and 18 years old, as well as low secure services for women aged over 18.
Brian Cranna, CQC’s head of hospital inspection (mental health and community health services), said:
“We welcome the improvements made to the quality of care provided by Cygnet Hospital Sheffield and would like to give credit to the staff and leadership team for their work.
“Staff were making a difficult time in people’s lives, that little bit easier by treating them with compassion and kindness, and actively involving people and their families in decisions about their care. This was reflected in the feedback we heard with patients describing they felt well cared for, that their views were respected, and families felt welcome and confident to raise concerns if they had any.
“The hospital had created a positive and inclusive culture on the CAMHS wards being mindful of people’s preferred names and hosting celebratory Pride events. Young people were encouraged to celebrate their talents, and some had used this to personalise the wards and their bedrooms with murals and paintings.
“Many young people on the CAMHS wards told us, it was the best placement they had experienced.
“Overall, the service was well-led, and the systems and processes enabled wards to run smoothly. We encourage Cygnet Sheffield Hospital to continue their hard work and sustain the improvements.”
CQC inspectors found:
- The service provided safe care. The ward environments were safe and well maintained. The wards had enough nurses and doctors. Staff assessed and managed risk well, managed medicines safely and followed good practice with respect to safeguarding. They minimised the use of restrictive practices and worked with patients towards reducing restrictive practices
- The leadership, governance and culture drove improvements to person-centred care
- There were now recruitment and retention strategies in place which improved rates of staff turnover. This was providing better care for people as there were more familiar faces around them more often.
However:
- The discharge care plans were not always reflective in the adult services and the patients reported that food was not of a good standard
- There was a high number of self-harm incidents across the wards and staff did not always follow best practice when discharging their roles and responsibilities under the Mental Health Act 1983.
Full details of the inspection are given in the report published on our website.
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