CQC rate Dr S Phillips, Dr M Patel and Dr A Patel, Leyton as Inadequate

England’s Chief Inspector of General Practice has placed a Waltham Forest GP practice into special measures following an inspection by the Care Quality Commission.

A specialist team of inspectors has given the Dr S Phillips, Dr M Patel and Dr A Patel in Lea Bridge Road, Leyton, London an overall rating of Inadequate. The practice has been placed into special measures.

Under CQC’s new programme of inspections, led by Professor Steve Field, Chief Inspector of General Practice, all of England’s GP practices are being inspected and given a rating.

The practice was inspected in October by a CQC team which included a CQC lead inspector and a GP specialist advisor. A full report of this inspection has been published on this website today.

Ursula Gallagher, Deputy Chief Inspector of General Practice said:

“This practice is rated good for caring but I am very concerned about the implications for the safe and effective care of patients highlighted by the areas we have rated inadequate.

It is clear that the practice must make significant improvements and that by placing it in special measures we ensure that it will be able to receive the external support that it needs to help this happen. With the right support, this practice could improve significantly.

We will inspect again in six months to check whether sufficient improvements have been made. If we find that the service provided by this practice remains inadequate, we will consider further enforcement action."

The Care Quality Commission has identified seven areas for improvement, including:

• Ensuring significant events are recorded appropriately and ensure systems are in place to disseminate learning from the discussion and analysis of significant events, with a clear audit trail of these actions.
• Ensuring safe systems are in place for the management of medicines. The appropriate action must be taken if fridge temperatures are recorded out of range and staff must be aware of how to take and record temperatures correctly.
• Ensuring recruitment arrangements include all necessary employment checks for all staff, including staff who acted as chaperones.

Ends

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