In the past week the Care Quality Commission has published a further 91 reports on the quality of care provided by adult social care services across the South of England.
Following recent inspections, 41 of these care homes and agencies supporting people in their own homes have been rated as Good, 41 have been rated Requires Improvement, six have been rated Inadequate and three services were rated outstanding.
Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Deborah Ivanova, Interim Deputy Chief Inspector for Adult Social Care in the South, said:
"People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.
"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”
Full reports on all 91 inspections are available on this website.
Adult Social Care services by local authority area and rating:
- The Manor House Nursing Home, Distinctive Care Limited, Gloucestershire: Outstanding
- Bluebird Care (Alton & Alresford), Belrose Limited, Hampshire: Outstanding
- The Regard Partnership Limited - Restormel Terrace, The Regard Partnership Limited, Plymouth: Outstanding
- Ivybank House Care Home, FSHC Newco 2 Limited, Bath and North East Somerset: Good
- Safe & Sound Homecare Services, Mrs Stella E Davies, Bath and North East Somerset: Good
- CareService24, Solutions24 Limited, Bournemouth: Good
- Brighton & Hove City Council - 14 Beaconsfield Villas, Brighton and Hove City Council, Brighton and Hove: Good
- Brighton & Hove City Council - 9-11 Rutland Gardens, Brighton and Hove City Council, Brighton and Hove: Good
- Mencap - West Sussex Domiciliary Care, Royal Mencap Society, Brighton and Hove: Good
- The Martlets Hospice, The Martlets Hospice Limited, Brighton and Hove: Good
- Sheepwood Road Care Home, The Brandon Trust, Bristol, City of: Good
- Trewithen, Spectrum (Devon and Cornwall Autistic Community Trust), Cornwall: Good
- Creedy Court, Crediton Care & Support Homes Limited, Devon: Good
- Priory Home Care Service, Whisselwell Care Limited, Devon: Good
- St Denys Care Home, Dr F J Fernandez-Guillen & Mrs M N Guerra-Jimenez, Devon: Good
- Tudor Cottage, Mrs S C Joyce, Devon: Good
- The MaltHouse, Malthouse Healthcare Limited, Dorset: Good
- Bluebird Care (Sussex Weald), Bayford New Horizons Limited, East Sussex: Good
- Elmlea, Holmleigh Care Homes Limited, Gloucestershire: Good
- Phoenix, St. Vincent's And St. George's Association, Gloucestershire: Good
- Baroda Care, Branksome Care Limited, Hampshire: Good
- Dryad Spinney, Voyage 1 Limited, Hampshire: Good
- Royal Mencap Society - 17 Flaxfield Road, Royal Mencap Society, Hampshire: Good
- Safe Harbour Homecare Ltd, Safe Harbour Homecare Limited, Hampshire: Good
- Greyfriars Care Home, Mr & Mrs A Cable, Isle of Wight: Good
- Blossoms Care Services Ltd DCA, Blossoms Care Services Limited, Kent: Good
- 36a Birling Avenue, Medway Council, Medway: Good
- Thorn Park Care Home, Mannamead Care Centre Limited, Plymouth: Good
- Branksome Park Care Centre, Branksome Park Care Centre Limited, Poole: Good
- The Links, Primetower Care Broadstone Limited, Poole: Good
- Lavender Court, Somerset Care Limited, Somerset: Good
- Oaklea Care, Oaklea Care Limited, Somerset: Good
- Tidings, Tidings Care Homes Ltd, Somerset: Good
- Urgent Response Service, Southampton City Council, Southampton: Good
- Dean House, Mrs Sally and Mr A Colombini, Torbay: Good
- Keychange Charity Walmer House Care Home, Keychange Charity, Torbay: Good
- The Bay Care Group, Bay Care Domiciliary Care Ltd, Torbay: Good
- Diamond Quality Care Services, Diamond Quality Care Services Limited, West Berkshire: Good
- Independence With Dignity Support Services Ltd, Independence with Dignity Support Services Ltd, West Berkshire: Good
- Baytrees Nursing Home, Baytrees Homes Limited, West Sussex: Good
- St Annes Residential Care Home, Franciscan Missionary Sisters, West Sussex: Good
- Summerley Care Home, Summerley Care Homes LLP, West Sussex: Good
- Tudor House, Nara Healthcare Limited, West Sussex: Good
- The Elms, Norwood, Wokingham: Good
- Oakfield Care Home, Acegold Limited, Bath and North East Somerset: Requires improvement
- Merstone Hall, Merstone Hall Limited, Bournemouth: Requires improvement
- Agincare UK Bristol, Agincare UK Limited, Bristol, City of: Requires improvement
- Mortimer House, Milestones Trust, Bristol, City of: Requires improvement
- Hazlemere Lodge, Heritage Care Limited, Buckinghamshire: Requires improvement
- Maybank Residential Care Home, The Regard Partnership Limited, Buckinghamshire: Requires improvement
- Alphington Lodge Residential Home, Homestead Homes Limited, Devon: Requires improvement
- Ashfield, South West Care Homes Limited, Devon: Requires improvement
- Unity Community & Care Services Limited, Unity Community & Care Services Limited, Devon: Requires improvement
- Venn House, Venn Care Ltd, Devon: Requires improvement
- Barons Down Nursing Home, Mr & Mrs H Rajabali, East Sussex: Requires improvement
- The Hurst Residential Home, Hurstcare Limited, East Sussex: Requires improvement
- Webb House, FitzRoy Support, East Sussex: Requires improvement
- Stinchcombe Manor, Stroud Care Services Limited, Gloucestershire: Requires improvement
- Summerfield Nursing Unit, Summerfield Medical Limited, Gloucestershire: Requires improvement
- Alverstoke House Nursing Home, Alverstoke House Nursing Home, Hampshire: Requires improvement
- Ashley Arnewood Manor, Scofil Limited, Hampshire: Requires improvement
- Age UK Dover Community Support, Dover Age Concern Limited, Kent: Requires improvement
- H M T Care - 48 Albany Drive, HMT Care Limited, Kent: Requires improvement
- Keychange Charity Rosset Holt Care Home, Keychange Charity, Kent: Requires improvement
- Lady Dane Farmhouse, Fynvola Foundation, Kent: Requires improvement
- Orchard House, HMT Care Limited, Kent: Requires improvement
- Willows Residential Care Home, Destiny Nursing & Care Agency Ltd, Kent: Requires improvement
- Eastfield House Care Home, Ross Healthcare Limited, Oxfordshire: Requires improvement
- The Care Bureau Ltd - Domiciliary Care - Banbury, The Care Bureau Limited, Oxfordshire: Requires improvement
- The Haven, The Camden Society, Oxfordshire: Requires improvement
- Silvermead Residential Home, Mrs E I Barker, Plymouth: Requires improvement
- Coral House, Harbour Care (UK) Limited, Poole: Requires improvement
- Quality Care Management Limited, Quality Care Management Limited, Portsmouth: Requires improvement
- Universal Care Agency Ltd, Universal Care Agency Ltd, Portsmouth: Requires improvement
- MiHomecare - Reading, MiHomecare Limited, Reading: Requires improvement
- Derby House, Surrey and Borders Partnership NHS Foundation Trust, Surrey: Requires improvement
- Eastbury Manor Nursing Home, Bupa Care Homes (BNH) Limited, Surrey: Requires improvement
- Independence Homes Domiciliary Care Agency, Independence Homes Limited, Surrey: Requires improvement
- Linden House, Willowmead Residential Home Ltd, Surrey: Requires improvement
- Surrey Hills, Mr. Liakatali Hasham, Surrey: Requires improvement
- Caer Gwent, Guild Care, West Sussex: Requires improvement
- Fairlight Nursing Home, Forever Care Ltd, West Sussex: Requires improvement
- Hurst Nursing Home, Lotus Care 1 Limited, West Sussex: Requires improvement
- Mewsbrook House, Lifetimecare Uk Ltd, West Sussex: Requires improvement
- OSJCT Fives Court, The Orders Of St. John Care Trust, Wiltshire: Requires improvement
- Birdsgrove Nursing Home, Southern Counties Care Limited, Bracknell Forest: Inadequate
- Bishops Gate, New Directions (Hastings) Limited, East Sussex: Inadequate
- Castlemaine Care Home, Alpha Care Castlemaine Limited, East Sussex: Inadequate
- Freelands Croft Nursing Home, Bupa Care Homes (ANS) Limited, Hampshire: Inadequate
- Cricklade Road, National Schizophrenia Fellowship, Swindon: Inadequate
- Ferringham House Limited Residential Care Home, Ferringham House Limited, West Sussex: Inadequate
Ends
For further information please contact John Scott, Regional Engagement manager on 07789875809. For media enquiries about the Care Quality Commission, please call the press office on 020 7448 9401 during office hours. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. (Please note: the duty press officer is unable to advise members of the public on health or social care matters). For general enquiries, please call 03000 61 61 61.