England’s Chief Inspector of General Practice has placed The Lanehouse Surgery in Weymouth, Dorset into Special Measures following an inspection by the Care Quality Commission in October 2016.
Inspectors rated the service as Inadequate for being safe and well-led, Requires Improvement for effective and responsive to people’s needs, and Good for being caring.
A full report of this inspection has been published on this website.
Ruth Rankine, Deputy Chief Inspector of General Practice CQC’s South region said:
“The Lanehouse Surgery did not have a clear leadership structure in place to ensure that people were safe from harm and to ensure that people received high quality care, which everyone is entitled to receive from their GP practice.
“Patients were at risk of harm because systems currently in place were not embedded well enough to keep them safe. For example, recruitment checks were not fully documented and staff had not completed training appropriate for their roles.
“As a result of these and other areas of concern we are placing the practice into special measures, so the practice can receive the support it needs to improve.
“We will continue to monitor this practice and will inspect again in six months to check whether improvements have been made. If we find that the service remains inadequate, we will consider taking further enforcement action.”
Key findings of CQC’s inspection included:
- Patients were at risk of harm because systems and processes were not in place to keep them safe in relation to patient safety alerts, significant events, and health and safety.
- Staff did not always receive training that was necessary for their role such as for fire safety, basic life support, infection control, and the Mental Capacity Act 2005.
- Not all staff had been provided with training on emergency procedures nor where emergency equipment was located.
- The necessary employment checks were not in place for recruitment of staff.
Not all risk assessments and required actions were undertaken for all aspects of health and safety, such as legionella, fire, gas, and electrical safety.
Ends
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