CQC demands care home takes action to improve services

Published: 16 March 2011 Page last updated: 12 May 2022

16 March 2011

Newgrange Residential Home is not meeting essential standards of quality and safety.

The Care Quality Commission has told Newgrange of Chesthunt Limited that it must take action to improve services at Newgrange Residential Home.

The Care Quality Commission has published a report on the CQC website, following a recent review of compliance by our inspectors.

The review concludes that the provider is not meeting one or more essential standards and improvements are needed. CQC inspectors will follow up to make sure improvements are made.

Amanda Sherlock, CQC’s director of Operations, said: "By law, providers of certain adult social care and health care services have a responsibility to make sure they are meeting essential standards of quality and safety. These are the standards everyone should be able to expect when they receive care.

"We have told the provider where they need to improve and our inspectors will follow up to ensure those improvements are made. If we find that the service does not make progress, then we will consider further action."

For further information please contact Nicola Stewart on 0121 600 5344 or out of hours on 07917 232 143.

Notes to editors

About the CQC: Snippet for press releases

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.

Read the report

Read the reports from our checks on standards at Newgrange Residential Home.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.