The Care Quality Commission has rated The Surrey Park Clinic as Good following an inspection in January 2019.
The Surrey Park Clinic is operated by The Surrey Park Clinic (IHG). The service opened in 2005 to provide specialist women’s healthcare with a focus on the treatment of gynaecological issues, hormone treatment, fertility and pregnancy care. It is a private clinic in Guildford, Surrey
England's Chief Inspector of Hospitals has rated The Surrey Park Clinic as Good following an inspection in January 2019.
As a result of this inspection the service is now rated as Good for being safe, caring, responsive and well led. Overall, the service is now rated as Good.
The full inspection report can be found at: www.cqc.org.uk/location/1-864788568
Catherine Campbell , CQC’s Head of Hospital Inspection (South East), said:
“The Surrey Park Clinic has worked steadily to embed those improvements we requested at our last inspection and I want to congratulate them from moving from Requires Improvement to achieving their overall Good rating.”
Inspectors found the service did engage well with patients, staff and the public to plan and manage appropriate services, and also collaborated with partner organisations effectively.
The leadership team were committed to improving services by learning from when things went well or wrong, and promoting training and innovation.
Managers promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.
The leadership team treated concerns and complaints seriously, investigated them and learned lessons from the results and shared with staff.
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