Care Quality Commission publishes two reports on Outstanding rated adult social care services in Essex

Published: 9 March 2020 Page last updated: 9 March 2020
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The Care Quality Commission has found the quality of care provided by two adult social care services in Essex to be Outstanding.

Under CQC’s programme of inspections, all England’s adult social care services are given a rating according to whether they are safe, effective, caring, responsive and well-led. 

These services were found to be providing an exemplary service to people in their care when CQC inspected.   

The reports detailing inspectors’ findings have now been published and are available on CQC’s website.

Swan Care and Support - Colchester

Howard Lodge Care Centre

Jemima Burnage, CQC Head of Inspection for Adult Social Care in the central region, said:

“It is excellent to see so many services delivering care that is safe, effective, caring, responsive and well-led.

“People deserve to receive good care that meets their individual needs from staff who are compassionate when they use services, and it is clear that is  what these care services are doing.

“The hard work of the staff working at these services is making a real difference to people. This is why we have rated them as Outstanding.”

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For further information, please contact Regional Engagement Officer, Helen Gildersleeve on 0191 2333379.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here: www.cqc.org.uk/media/our-media-office

Please note: the press office is unable to advise members of the public on health or social care matters.

For general enquiries, please call 03000 61 61 61.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.