Care Quality Commission completes its management team

5 May 2009

The Care Quality Commission has completed its senior management team with the appointment of three more directors.

• David Johnstone will be Director of Operations
• Kylie Kendrick has been appointed Director of Organisation Development and Human Resources
• John Lappin is to be Director of Finance and Corporate Services.

David Johnstone has been Executive Director of Adult and Community Services at Devon County Council since 1999. Before that he was Director of Social Services for Stockton on Tees, having previously worked for Newcastle on Tyne City Council, latterly as Assistant Director of Social Services. Mr Johnstone is a member of the Executive of the Association of Directors of Adult Social Services (ADASS). He is expected to join the Commission in July.

Kylie Kendrick is currently Director of Strategy, People and Performance at Deutsche Bank. She joined them in 2007 from Barclays Bank, where she was Human Resources Director, and previously she was Director of People and Performance at Deloitte Consulting UK.  Ms Kendrick has also worked for Ansett Australia Airlines and Andersen Consulting. She takes up her post in early May.

John Lappin is presently Non-Executive Director at NHS West Essex.  He was Group Finance Director at Genesis Housing Group Limited and has held senior finance roles at Royal Mail Group, Parcelforce and Rexel Electrical Group.  He qualified as a Chartered Accountant with PriceWaterhouse Coopers. He also takes up his post in early May.

Cynthia Bower, Chief Executive of the Care Quality Commission, said: "I welcome the appointments of David, Kylie and John to complete our seven-strong senior management team. They will bring a great deal of knowledge and experience to these important roles and help us to push ahead with the Commission's ambitious programme of work to improve health and social care services."

The four directors already in post are:

• Jill Finney, Director of Engagement
• Richard Hamblin, Director of Intelligence
• Gary Needle, Director of Methods
• Jamie Rentoul, Director of Regulation & Strategy.

Ends

Notes to editors

The management structure of the CQC was developed by looking at the structures, job roles and plans in the three commissions that it replaced - the Healthcare Commission, the Mental Health Act Commission and the Commission for Social Care Inspection - and comparing our ideas on structure with similar organisations such as Ofcom, Ofsted, the Commission for Equality and Human Rights and the Audit Commission.