The Care Quality Commission (CQC) has found the quality of care provided by, Gracewell at Maids Moreton, Buckinghamshire, to be Outstanding following an inspection in January 2017.
Inspectors rated Gracewell at Maids Moreton Outstanding for being caring and well-led and Good for being safe, effective and responsive to people’s needs.
Debbie Ivanova, Deputy Chief Inspector for Adult Social Care (South), said:
“We were really impressed by the outstanding level of care and support people received by Gracewell at Maids Moreton.
“We were delighted to see care that people were able to take part in a wide range of meaningful activities within the home and in the local community.
“It was encouraging to see care that was person-centred and how the kind and compassionate staff knew people’s needs and preferences well. People were also fully involved in the planning of their care and were able to provide feedback which was acted upon.
“People benefited from a service that had a clear commitment to providing high-quality and exceptional care. People were encouraged to maintain important relationships and roles with relatives and were supported to attend family events.
“The service was exceptionally well-led and people felt happy, safe and cared for. The team should be extremely proud of the work they do. I congratulate the staff at Gracewell at Maids Moreton for achieving our highest rating.”
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For further information please contact CQC Regional Engagement Officer Farrah Chandra on 07917 594 574 or, for media enquiries, call the press office on 020 7448 9401 during office hours.
Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. (Please note: the duty press officer is unable to advise members of the public on health or social care matters). For general enquiries, please call 03000 61 61 61.
People benefited from a service that had a clear commitment to providing high-quality and exceptional care.
Debbie Ivanova, Deputy Chief Inspector for Adult Social Care (South)