Bedborough House a residential care home based in Radstock, Avon has been rated as Inadequate overall and placed into special measures by the Care Quality Commission.
This unannounced inspection took place on the 30-31 July and a follow up visit on 6 August 2019. The inspection was prompted in part due to concerns received about medicines, staffing, people's safety, access to activities and record keeping.
Bedborough House is a residential care home and can support up to eight people with Autism and/or other learning disabilities.
Bedboough House is rated Inadequate for providing safe, caring, effective, responsive and well led care. Overall the service is rated Inadequate. The service is now placed into special measures. Previously the service was rated as Good overall.
Inspectors found the service had not been developed and designed in line with Registering the Right Support and other best practice
guidance. Registering the Right Support ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service had not received planned and co-ordinated person-centred support that is appropriate and inclusive for them.
Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care, said:
“I am extremely disappointed in reading the findings of this report and concerned on behalf of the people the home is supposed to be caring for. This is clearly unacceptable care and no one should ever have to tolerate living in such a home and being treated with such a lack of respect, dignity and compassion.
“We are currently considering what action we need to take to ensure Parkcare Homes (No.2) Limited the provider of Bedborough House to make the urgent and necessary improvements
“Our inspectors will return to Bedborough House in due course to see what improvements have been made. If we do not see significant improvement we will not hesitate to take further action to protect people using the service - even if this means removing the registration of the home.
“Our first priority is always the welfare of the people who are living at the service. We will continue to monitor Bedborough House and work with the statutory agencies to make sure that people living there are safe and receive care which meet their needs. “
Inspectors found that people were not supported to have the best choice or control of their lives. Staff did not always support people in their best interests.
Peoples' risk assessments were not always followed by staff and records used to monitor peoples' health were not always completed. This exposed people to risks of neglect and unsafe or inappropriate care or treatment. People had access to healthcare professionals however we were not confident that staff always identified when referrals to professionals were required. People were not always receiving their prescribed medicines as required.
Inspectors found the provider had failed to make the necessary notifications tell CQC about significant events that happen in the service. This information is used to monitor the service and to check how events have been handled. Safeguarding incidents had not been identified and reported to the right bodies.
You can read the report in full at when it is published on the CQC website at: www.cqc.org.uk/location/1-3257021734
Ends
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