Notes for editors - snippet for GP press release

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

• Are they safe?
• Are they effective?
• Are they caring?
• Are they responsive to people’s needs?
• Are they well-led?

For every NHS GP practice we will look at the quality of care for the following six population groups:

• Older people
• People with long-term conditions
• Families, children and young people
• Working age people (including those recently retired and students)
• People whose circumstances may make them vulnerable
• People experiencing poor mental health (including people with dementia)