From 18 November 2024, you cannot apply to register as a new provider or manager using the provider portal
This is because we’re doing development work to improve the service.
You need to use the application forms on our website instead.
You can still use the portal to:
- submit some types of notification
- cancel your registration
- create user accounts for other members of your team.
See the full list of what you can do on the provider portal.
What you need to do
If you’ve already submitted your application on the provider portal
- If your application has been validated and accepted by us, you do not need to resubmit it. Your application is now in the queue to be assessed.
- If you’ve applied but you have not received confirmation from us yet, we’ll contact you in the next few weeks to confirm your application has been forwarded for assessment. If there is a problem with your application, we’ll send you instructions on how to resubmit. You will not lose your place in the queue.
If you started your application on the provider portal, but missed the deadline to submit
- You need to restart your application using the Word form and email it to us.
- Remember, your provider and related registered manager applications are assessed together. This means you had to submit all related applications before the deadline. If any were late, you'll need to reapply using the Word form for all applications.
If you’ve not started your application yet
Download the form from our website and send your completed application to us by email.
How to apply by form and email
This depends on the type of registration you want to apply for.
Our guidance will help you choose the correct forms for you: