Supporting people to live healthier lives: outstanding

E5. How are people supported to live healthier lives, have access to healthcare services and receive ongoing healthcare support?

Characteristics of services we would rate as outstanding in this area

There are champions within the service who actively support staff to make sure people experience good healthcare outcomes leading to an outstanding quality of life.

The service sustains outstanding practice and improvements over time and works towards, and achieves, recognised accreditation schemes.

The service empowers people to make choices about their health and how it should be monitored and managed.

Where people have complex or continued health needs, staff always seek to improve their care, treatment and support by identifying and implementing best practice. Links with health and social care services are excellent.