Staff skills and knowledge: good

E2. How does the service make sure that staff have the skills, knowledge and experience to deliver effective care and support?

Characteristics of services we would rate as good in this area

Staff and volunteers have the right competence, knowledge, qualifications, skills and experience to carry out their roles.

All staff complete a comprehensive induction, and do not work unsupervised until they and their manager are confident they can do so.

Supervision and appraisal are used to develop and motivate staff, review their practice or behaviours, and focus on professional development.

Staff have the time and resources to maintain professional registration.