S1. How do systems, processes and practices safeguard people from abuse?
S1.1 How are safeguarding systems, processes and practices developed, implemented and communicated to staff?
S1.2 How do systems, processes and practices protect people from abuse, neglect, harassment and breaches of their dignity and respect? How are these monitored and improved?
S1.3 How are people protected from discrimination, which might amount to abuse or cause psychological harm? This includes harassment and discrimination in relation to protected characteristics under the Equality Act.
S1.4 How are people supported to understand what keeping safe means, and how are they encouraged and empowered to raise any concerns they may have about this? If people are subject to safeguarding enquiries or an investigation, are they offered an advocate if appropriate or required?
Snippet for ASC assessment framework pages: download and print
Download and print
KLOEs and ratings characteristics for adult social care services
KLOEs and ratings characteristics for adult social care services (with changes from 2015 versions)
Sources of evidence: what our inspectors look at against each KLOE
KLOEs mapped to requirements regulated by CQC for adult social care services
Snippet for residential ASC assessment framework pages: this page is for
This page is for:
- adult social care services
Related links
Ratings characteristics
Related notifications
Allegations of abuse (safeguarding)
Absence of a registered individual for 28 days or more
Return of a registered individual after an absence of 28 days or more
Related regulations
Safeguarding service users from abuse and improper treatment
Fit and proper persons employed
These links provide extra information. They don't imply a direct correlation between key lines of enquiry and regulations or notifications.