Applies to services that provide care to people at the end of their lives
R3. How are people supported at the end of their life to have a comfortable, dignified and pain-free death?
R3.1 Are people's preferences and choices for their end of life care and where they wish to die, including in relation to their protected equality characteristics, spiritual and cultural needs, clearly recorded, communicated, kept under review and acted on?
R3.2 How are people, and their family, friends and other carers, involved in planning, managing and making decisions about their end of life care?
R3.3 How are people reassured that their pain and other symptoms will be assessed and managed effectively as they approach the end of their life, including having access to support from specialist palliative care professionals, particularly if they are unable to speak or communicate?
R3.4 How does the service make sure that it quickly identifies people in the last days of life whose condition may be unpredictable and change rapidly and, where required, that people have rapid access to support, equipment and medicines?
R3.5 How does the service support people's families, other people using the service and staff when someone dies?
R3.6 What arrangements are there for making sure that the body of a person who has died is cared for in a culturally sensitive and dignified way?
