All care settings should have a written policy for the safe disposal of surplus, unwanted or expired medicines.
Disposal of waste is subject to legislation and regulated by the Environment Agency. You might need to dispose of medicines when:
- a person’s treatment changes or stops
Safely dispose of remaining supplies (with the person’s consent). - a person transfers to another care service
The person should take all of their medicines with them, unless they agree to dispose of any they no longer need. - a person dies
You should keep the person’s medicines until any investigations are completed. - the medicine reaches its expiry date
Make sure you read about expiry dates in the product information leaflet. Some medicines expire before their ‘use by’ dates because you've opened the packaging. Other expiry dates are shortened if they're removed from controlled temperature storage.
Risk
Care homes must dispose of unwanted medicines appropriately, to avoid placing people who use services at risk. For example:
- A person who is no longer a resident was previously supplied medicine. If you do not dispose of that medicine, it could be administered in error to another person. You must not administer medicine to a person if it was prescribed to another person.
- A prescriber has stopped prescribing a medicine. If you continue to administer the medicine, you could place people at risk.
- If you administer medicine beyond the expiry date, the product could have chemically changed. This may make it clinically ineffective or could cause actual harm.
Process
You should record the process for disposing of medicines in your medicines policy. Store medicines for disposal securely and separately to in use medicines. Control access, until they are collected or taken to the pharmacy. Do not dispose of medicines on site through the sewage system.
NICE SC1 says “Medicines for disposal should be stored securely in a tamper-proof container within a cupboard until they are collected or taken to the pharmacy.”
Care homes without nursing
You should dispose of medicines by returning them to the supplier. This would usually a community pharmacy or dispensing doctor. The supplier should dispose of the medicines in line with current waste regulations.
Nursing homes
You must only return medicines to a licensed waste disposal company. This might include community pharmacies.
Nursing homes
When social care providers are responsible for disposing of any unwanted, damaged, out-of-date or part-used medicines, you must have robust processes in place. These should include details of how the medicines will be disposed of, what records need to be kept, and obtaining agreement.
Find out more about managing medicines in home care providers
Controlled drugs
Find out more about controlled drugs in care homes.
Keeping records
You must keep records to ensure that medicines are handled properly during disposal. Records could include:
- date of disposal or return to pharmacy
- name and strength of medicine
- quantity removed
- person for whom medicines were prescribed or purchased
- signature of the member of staff who arranges disposal of the medicines
- signature of the person collecting the medicines for disposal
Nursing homes should also keep records of transactions with registered waste disposal companies.
You should treat disposal records as part of a person’s care records. Care records must be retained according to the NHSX record retention schedule.
Snippet for ASC medicines information - find out more
Snippet for residential ASC assessment framework pages: this page is for
This page is for:
- adult social care services
Find out more
Medicines: information for adult social care services
For further advice, contact medicines.enquiries@cqc.org.uk
See also
NICE Guidance SC1: Managing medicines in care homes
NICE Quality Standard 85: Medicines management in care homes
Royal Pharmaceutical Society: The handling of medicines in social care
Royal Pharmaceutical Society: Medicines, ethics and practice