The Care Quality Commission (CQC) has found the quality of care provided by Spire Cheshire Hospital, Warrington to be Outstanding following an inspection in October 2016.
The inspection visit which took place on 18, 19 and 28 October 2016 was part of CQC’s scheduled inspection programme for 2016/17. Spire Cheshire Hospital was rated as Good for being safe and effective and Outstanding for being caring, responsive and well-led.
Some of the highlights of the inspection included:
- Inspectors found that the environment across the hospital was visibly clean and well maintained. There were efficient infection control and prevention measures in place and the hospital had low levels of healthcare related infections.
- Effective systems were in place to manage medicines, controlled drugs and pharmacy items, reducing the risk of any harm. There were appropriate numbers of skilled, experienced and qualified staff including doctors, nurses and allied health professionals to meet patients’ needs.
- Within surgery, CQC rated the area as outstanding. Patients were offered flexibility in their access to treatment, theatre lists were planned around patients’ needs, and the hospital had consistently good referral to treatment times for NHS patients,
Lorraine Bolam, Head of Hospital Inspection for the North West said:
“We witnessed some outstanding practice, especially within surgery. We could see that staff had adopted a flexible approach to working during times of high demand, with a strong team ethos. Staff respected the individual needs of their patients and were motivated to deliver care that was of high quality and effective.
“The hospital has built a new endoscopy suite in response to the needs of patients this improved both the availability of services and the environment in which they were delivered.
“In outpatients and diagnostics we found the service outstanding overall. The hospital consistently exceeded performance targets around referral to treatment times for NHS patients.
“We were also impressed that the views of patients were actively sought within outpatients and diagnostic imaging using a variety of patient feedback initiatives. A patient engagement forum had been launched to obtain feedback from past patients to improve the experience of future patients.”
“The team should all be proud of the work they do and I congratulate them for achieving our highest rating.”
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For media enquiries, contact David Fryer Regional Engagement Manager on david.fryer@cqc.org.uk or 07754 438750.
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Staff respected the individual needs of their patients and were motivated to deliver care that was of high quality and effective.
Lorraine Bolam, Head of Hospital Inspection (North West)