A domiciliary care agency in Worksop has been rated as Outstanding, following an inspection by the Care Quality Commission (CQC).
CQC inspected SJW The Wright Care in March 2019 when 24 people were using the service.
The agency provides personal care and support to people in their own property in the community. The service was previously inspected in 2016 when it was rated as Good.
The most recent inspection found that residents benefitted from safe, effective, caring, responsive and well-led care.
A full inspection report has been published on CQC’s website:
Under CQC’s programme of inspections, all adult social care services are given a rating according to whether they are safe, effective, caring, responsive and well-led. SJW The Wright Care has been given an overall rating of Outstanding. It is rated as Outstanding for being caring, responsive and well-led, and Good for being safe and effective.
Rob Assall-Marsden, CQC Head of Inspection for Adult Social Care in the central region, said:
“Our inspection team was very impressed by the level of care and support offered by SJW The Wright Care in Worksop.
“People received high quality person-centred care from staff who knew them exceptionally well.
“We received numerous accounts of how staff had gone above and beyond while caring for people. The provider was especially flexible in meeting people's rapidly changing needs to ensure they remained in their homes rather than in health or social care settings.
“The service ensured people's families were supported too and feedback from them was very moving. Care plans were superbly written and ensured people received care and support exactly as they wished.
“The service had developed excellent relationships with a wide range of community partners from the fire service to local charities and they played a very active role in ensuring older people were a valued part of their community.
“All of this meant people received a high standard of care, which is why it has been rated Outstanding.”
Ends
For further information, please contact Louise Grifferty on 07717 422917 or Jonathan Davies on 07789 876735.
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