The Care Quality Commission has found the quality of care provided by Lawrence Mews in Eastwood, Nottingham, to be Outstanding following an inspection in May.
Lawrence Mews is registered to provide accommodation for up to five people who have learning disabilities who require accommodation or personal care.
Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full report of the inspection can be read online.
Under CQC’s programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. Lawrence Mews was rated Outstanding for being caring, responsive and well-led and Good for being effective and safe.
Rob Assall-Marsden, CQC’s Head of Inspection for Adult Social Care in the central region said:
“Our inspection team were really impressed by the level of care and support offered at Lawrence Mews.
“People received excellent person centred support focused on what mattered most to them. Clear processes were in place to ensure that people had a smooth transition when moving into the home.
“People had excellent, meaningful relationships with the staff, and were treated with respect and dignity. Staff understood the importance of providing dignified care and support and did so to a high standard.
“Staff encouraged people to lead independent lives and their care and support was tailored so they could. Innovative methods were used to communicate with people and there were individualised processes in place to help people understand and contribute to, decisions about their care. All people were treated equally with staff having an excellent awareness of how to respect people's rights.
“People, relatives, staff and health and social care professionals spoke highly of the registered manager; they found her to be dedicated, approachable and supportive.
“All of this meant people received a high standard of care, which is why it has been rated Outstanding.”
Andrea Sutcliffe, Chief Inspector of Adult Social Care, said:
“The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.
“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”
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For further information, please contact Helen Gildersleeve on 0191 233 3379. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here: http://www.cqc.org.uk/news/our-media-office/our-media-office. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.
Andrea Sutcliffe, Chief Inspector of Adult Social Care