Harrow GP remains in breach of CQC regulations

Published: 28 June 2018 Page last updated: 28 June 2018
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A Harrow GP practice has made some improvements but still in remains in special measures following a focused inspection by the Care Quality Commission.

CQC inspectors revisited Dr Paramjit Wasu’s practice in May to ensure the practice had taken action regarding two Warning Notices issued by CQC following an inspection in December 2017. The Warning Notices related to safe care and treatment of patients and good governance.

At this most recent inspection on 3 May 2018, CQC found that the practice had improved its systems for managing controlled drugs. The practice was not however managing all medicines supplies safely. It did not have adequate systems in place to ensure that prescribing materials were kept securely. The practice did not have adequate arrangements to respond to emergencies.

The practice was not rated on this occasion and its overall rating remains the same - Inadequate.

The practice must now:

  • Ensure care and treatment is provided in a safe way to patients
  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care

Professor Ursula Gallagher, Deputy Chief Inspector of General Practice in London said:

“While there was evidence of improvements in some areas, I am still not satisfied enough progress has been made date. While the practice had improved its process for managing controlled drugs, it was still not managing all medicines and supplies safely or securely.

“The practice has not yet met the requirements of its warning notice and we will return again to check on further improvements.

"There is still work to do and this needs to move at a pace. In the meantime we will continue to monitor the practice. If we still feel the service is inadequate at our next inspection, then we will not hesitate to use our enforcement powers to protect patients using the service even if this means removing the registration of the practice.”

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While there was evidence of improvements in some areas, I am still not satisfied enough progress has been made date

Professor Ursula Gallagher, CQC Deputy Chief Inspector, Primary Medical Services

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.