A west London GP practice has been rated as overall Inadequate by England’s Chief Inspector of General Practice.
Dr Haider Al-Hasani’s practice in Lynwood Road, Ealing, was found to be Inadequate in being safe, effective, responsive and well-led. It was rated as Requires Improvement for caring after the Care Quality Commission inspection in August.
The key findings of Care Quality Commission inspectors included:
- The practice did not always have systems in place for medicines and infection control management
- Not all staff were competent in relation to safeguarding of vulnerable adults and children
- The practice’s ‘insufficient’ leadership threatened the delivery of safe and effective care.
The practice must now take action to address all the concerns identified, including - ensuring that patients on high risk medicines are reviewed as required. It must also ensure that the process of issuing repeat prescriptions is only undertaken by qualified staff,
Professor Ursula Gallagher, CQC Deputy Chief Inspector of GP Practices, said: “It is important that the people who are registered at Dr Haider Al-Hasani’s practice can rely on getting the high quality care which everyone is entitled to receive from their GP, and unfortunately we found a number of areas of significant concern that need to be addressed.
“We have now placed the practice into special measures – which means we will inspect again in six months’ time. This will enable the practice to access all the support it needs via NHS England, using the vulnerable practices scheme.”
A full report of the inspection, which details inspectors’ findings and highlights the areas where improvements must be made, has been published.
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