The Care Quality Commission (CQC) has told Carrwood House, Sheffield that they must make improvements to protect the safety and welfare of people living there.
CQC carried out an inspection on 27 and 29 April 2016. Inspectors found that the care being provided at Carrwood House was failing to provide care which was safe, effective, caring, responsive or well led. The home has been rated Inadequate overall and continues to be in special measures.
The report published by CQC can be found at: www.cqc.org.uk/location/1-124315808
At the previous inspection on 9 and 12 October 2015 the service was rated Inadequate and placed into special measures by CQC. This inspection found that there were not enough improvements to take the provider out of special measures. CQC is now considering the appropriate regulatory response to resolve the problems found.
Care records were not complete or up to date. There was no evidence that people's views and aspirations were taken into account when care records were reviewed.
Inspectors found that not all medicines were stored safely and found gaps in medication administration records which meant people may not always have been given their medicines at the right time. Medication administration records were not regularly audited to check that medicines were given to people as prescribed.
Some of the findings from the latest inspection included:
- The inspection team saw that safe recruitment procedures were not always followed by Carrwood House to ensure that all the required information and documents were in place before staff commenced employment. These procedures were required to verify people employed by the service were suitable to work with vulnerable adults.
- Prior to the inspection CQC were made aware of a number of allegations of abuse of people living at Carrwood House by some members of staff. The registered provider had not informed CQC of any of these allegations, which they are required to do.
Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:
“People who use care services are entitled to services which provide safe, effective, compassionate and high quality care. It is a matter of significant concern that Carrwood House has let down the people in its care and this must not continue.
“We have been working with Sheffield City Council and Sheffield Clinical Commissioning Group to ensure that people living at the home are not placed at risk. We will continue to monitor this care home if not enough improvement is made we will not hesitate to take further enforcement action.”
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