Burwood Nursing Home in Broadstone, Dorset has received an overall rating of Outstanding following an inspection in January 2018 by the Care Quality Commission.
Inspectors rated the service Outstanding for being effective and responsive to people’s needs and Good for being safe, caring and well led.
Burwood Nursing Home is a ‘care home’ where people receive accommodation and nursing or personal care and accommodates up to 58 people.
Deborah Ivanova, Deputy Chief Inspector, Adult Social Care, said;
“Burwood Nursing Home has an open, positive and transparent culture where the provision of consistent, high quality, compassionate care is at the heart of its operation. It is clear that the staff and management are committed to providing individualised care and treating people with dignity and respect.
“People told inspectors that they receive exceptional care that regularly exceeds their expectations and makes them feel happy and at home. Relatives were also overwhelmingly positive when describing the standards of care provided.
“Burwood Nursing Home was rated Good overall in November 2015 and I would like to congratulate the staff and management on their achievement in improving the standard of care so that it merits our highest rating of Outstanding”
Inspectors found the service took a key role in the local community and was actively involved in building strong links with a range of community organisations, including local churches, schools, the library, community groups and a nearby care home.
Arrangements for social activities were tailored to people’s individual needs; there was an emphasis on people living as full a life as possible. There was an extensive range of optional group and individual activities that took place both in the service and in the community. The management and staff teams went to great lengths to arrange activities that people really wanted to take part in, based on their interests or expressed wishes.
The service worked in partnership with other organisations to keep up to date with developments in best practice. It also contributed to the development of best practice and good leadership with other agencies. The service had sought out opportunities to participate in academic research, and at the time was involved in three projects, with a view to improving further the experience of people living and staying at the service.
Ends
For further information, please contact John Scott, Regional Engagement Manager on 077898 75809.
Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.
Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
I would like to congratulate the staff and management on their achievement in improving the standard of care so that it merits our highest rating of Outstanding
Deborah Ivanova, Deputy Chief Inspector, Adult Social Care