The Care Quality Commission has published a report on Benenden Hospital, Goddard's Green Road, Benenden, Kent.
This follows an inspection visit in January 2017 which was carried out as part of CQC’s scheduled inspection programme for 2016/17. Overall, Benenden Hospital was rated as Outstanding. While being rated Good for being safe and effective and Outstanding for being caring, responsive and well-led.
The full report is available on our website:
Elaine Biddle, CQC Hospital Inspection Manager, South East, said:
“It is wonderful to see that Benenden Hospital was consistently ensuring staff were motivated in going the extra mile with people and receiving care which exceeded their expectations. The relationships between people who used the service and staff was strong, caring and supportive and seen as a partnership and for that we gave the service an outstanding rating."
“Inspectors found the management of the services was outstanding and assured the delivery of high-quality person-centred care. The clinical managers were seen to be committed to the patients in their care, their staff and the service This, as well as a very visible and supportive leadership ensured a motivated and inspired work-force. Frontline staff were seen to be passionate about providing a high quality service for patients with a continual drive to improve the delivery of care."
“The team should all be extremely proud of the work they do. I congratulate the staff at Benenden Hospital for achieving our highest rating.”
Ends
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Inspectors found the management of the services was outstanding and assured the delivery of high-quality person-centred care.
Elaine Biddle, CQC Hospital Inspection Manager, South East