England’s Chief Inspector of General Practice has placed Dudley Partnerships for Health LLP into special measures following a Care Quality Commission inspection which found the quality of care to be Inadequate overall.
Inspectors rated the practice as Inadequate for providing safe services that were well led as a result of the inspection on 10 February 2016. It was also rated Requires Improvement for being responsive, caring and effective.
A full report of the inspection, which details inspectors’ findings and highlights the areas where improvements must be made, has been published today.
Janet Williamson, Deputy Chief Inspector of General Practice and Dentistry in CQC’s Central region said:
“It is important that the people who are registered with Dudley Partnerships for Health LLP can rely on getting the high quality care which everyone is entitled to receive from their GP.
"During our inspection we saw that members of staff were courteous and helpful to patients both attending at the reception desk and on the telephone. However, we also found that care and treatment was not always delivered in line with best practice.
“We have found significant areas of concern, which is why we are placing the practice into special measures - so opening the way for the practice to receive support from NHS England among others.
“We know Dudley Partnerships for Health LLP has acknowledged the areas where action must be taken.
“We will continue to monitor this practice and we will inspect again in six months to check whether improvements have been made. I am hopeful that the practice will do what is required for the sake of its patients, but if we find that the service remains inadequate, we will consider taking further action.”
Ends
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Read our reports about Dudley Partnerships for Health LLP.