England’s Chief Inspector of General Practice has placed a Somerset GP practice into special measures following an inspection by the Care Quality Commission.
A specialist team of inspectors rated the service provided by Dr M J Bizon and Partners (also known as Highbridge Medical Centre) in Pepperall Road, Highbridge, Somerset as Inadequate for being responsive to needs of people, and well-led, and requiring improvement for being effective, caring and safe. The practice has been given an overall rating of Inadequate.
Under CQC’s new programme of inspections led by Professor Steve Field, Chief Inspector of General Practice, all of England’s GP practices are being inspected and given a rating.
A full report of this inspection has been published on the CQC website today:
Garry Higgins, Head of GP Inspection for the South said:
“It is important that the people who are registered with Dr M J Bizon and Partners can rely on getting the high quality care from their GP.
“The surgery will need to address these issues so that people receive safe, high-quality and compassionate primary care.
"We have found significant areas of concern, which is why we are placing the practice into special measures - so opening the way for the practice to receive support."
Linda Prosser, Director of Operations and Delivery for NHS England South West, said:
“We’d like to reassure patients that the report had no concerns over patient safety. It does highlight areas where many improvements need to be made and steps are being taken already to address these including the employment of a practice manager. We are working with the practice to make significant changes and I am hopeful that the practice will be able to come out of special measures once these improvements have been made.”
Ends
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Find out more
Read our reports about Dr M J Bizon and Partners (Highbridge Medical Centre).