CQC inspectors publish ratings on 108 adult social care services in London and the South

Published: 20 June 2016 Page last updated: 12 May 2022
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In the past week the Care Quality Commission has published a further 108 reports on the quality of care provided by adult social care services across London and the South of England.

Following recent inspections in the South, 49 of these care homes and agencies supporting people in their own homes have been rated as Good, 24 have been rated Requires Improvement, four have been rated Inadequate and one service was rated Outstanding.

While in London 18 of these care homes and agencies supporting people in their own homes have been rated as Good, 9 have been rated Requires Improvement and three have been rated as Inadequate.

Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Deborah Ivanova, Deputy Chief Inspector for Adult Social Care in London and the South, said:

"People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”

Adult Social Care services: London

(by local authority area and rating)

Adult Social Care services: South

(by local authority area and rating)

Ends

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About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.