CQC demands residential home takes action to improve services

Published: 23 March 2011 Page last updated: 12 May 2022

23 March 2011

St Catherine’s Residential Home for the elderly is not meeting essential standards of quality and safety.

The Care Quality Commission has told St Catherine’s Residential Home for the Elderly, based in Leytonstone that it must take action to improve services.

The Care Quality Commission has published a report on the CQC website, following a recent review of compliance by our inspectors. Read the full report.

The review concluded that the provider was not meeting one or more essential standards and improvements are needed. CQC inspectors will follow up to make sure improvements are made.

Amanda Sherlock, CQC’s director of Operations, said: “By law, providers of certain adult social care and health care services have a responsibility to make sure they are meeting essential standards of quality and safety. These are the standards everyone should be able to expect when they receive care.

“We have told the provider where they need to improve and our inspectors will follow up to ensure those improvements are made. If we find that the service does not make progress, then we will consider further action.”

Ends

For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232 143.

Notes to editors

About the CQC: Snippet for press releases

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.

Read the report

Read the reports from our checks on standards at St Catherine's Care Home.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.