County Durham homecare service rated Outstanding for second time

Published: 12 September 2018 Page last updated: 12 September 2018
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The Care Quality Commission has rated the care being provided by Crescent Homecare Limited, in Langley Park, County Durham to be Outstanding for a second time after an inspection in July this year.

Crescent Homecare Limited provides personal care to people in their own homes, at the time of the inspection 165 people were receiving care. CQC previously rated the service Outstanding following an inspection in November 2015. At this inspection inspectors found that the service was continuing to provide Outstanding care.

Crescent Homecare Limited was rated as Outstanding overall and for being caring and well-led, and Good for being safe, effective and responsive.

Read the report

Debbie Westhead – Deputy Chief Inspector of Adult Social Care said:

“We have again found this service to be providing outstanding care to the people it supports. The people we spoke to had only positive things to say about the service, the provider has clearly worked hard to sustain the high quality, person-centred, care it delivers.

“Everyone at Crescent Homecare Limited is clearly passionate about high quality care and committed to providing it. They should be extremely proud of themselves and the work they do. Well done.”

Everyone at Crescent Homecare Limited is clearly passionate about high quality care and committed to providing it

Debbie Westhead – Deputy Chief Inspector of Adult Social Care

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.