Care Quality Commission rates Avon Lea Nursing Home as Inadequate

Published: 8 January 2018 Page last updated: 3 November 2022
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The Care Quality Commission has rated Avon Lea Nursing Home, Dorchester Road, Weymouth, Dorset as Inadequate overall following an unannounced inspection in October.

Inspectors rated the service Requires Improvement for being caring and Inadequate for being safe, effective, responsive to people’s needs and well-led. The overall rating was Inadequate.

Avon Lea Nursing home provides accommodation and residential or nursing care for up to 40 older people some of whom were living with dementia.

Deborah Ivanova, Deputy Chief Inspector of Adult Social Care said:

“Inspectors visited the service in May 2017 and found this service was failing to provide the level of care people should be able to expect. We subsequently rated the home Inadequate and placed the service into special measures."

“This inspection was carried out to assess the actions taken following the May inspection and in response to concerns raised alleging that people were receiving unsafe and poor care. Before the conclusion of our inspection the statutory agencies took the decision to stop funding care at the home. The local authority worked to find people new homes and all residents were moved out by 27 October 2017. Our understanding is that there are currently no residents in the home and no further admissions are being made."

“The service remains in special measures and we will take action in line with our enforcement policy if the required improvements are not made”.

Any regulatory decision that CQC takes is open to challenge by a registered provider through a variety of internal and external processes.

The full inspection report can be found on our website.

Key findings from the inspection include;

  • The service was not always caring. Most staff acted with kindness and compassion throughout our inspection. However, people were cared for by some staff who acted in ways that did not promote their dignity and privacy.
  • People's medicines were not administered safely.
  • Allegations of abuse had not been appropriately responded to when they had been brought to the attention of a manager. People were left at risk of harm as a result of this.

Ends

For further information please contact CQC Regional Engagement Officer Lara Orija on 07789 875 306. 

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.