Applegate House, Barton Upon Humber rated Outstanding by Care Quality Commission

The Care Quality Commission (CQC) has found the quality of care provided by Applegate House to be Outstanding following an inspection in June 2017.

Applegate House is a care service providing accommodation and personalised support for adults with autistic spectrum conditions, learning disabilities and complex needs, based in the local community of Barton-upon-Humber.

The service was rated Outstanding for being effective, caring and well-led and Good for being safe, and responsive. The service has been rated Outstanding overall.

Some of the features from the latest inspection included;

There was a strong person-centred culture apparent within the service. Positive risk taking was driven throughout the organisation, balancing the potential benefits and risks choosing particular actions over others, in order to support people to lead fulfilling lives in as ordinary a way as possible.

Inspectors could see that robust systems were in place to protect people from the risk of harm or abuse. People who used the service were supported by staff who understood the importance of protecting them from harm. Staff had received training in how to identify abuse and report this to the appropriate authorities.

A full report of the inspection has been published on our website.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care, said:

“We found the care provided at Applegate House to be of outstanding quality. We had previously inspected this service in December 2014 when it was also rated Outstanding."

“An outstanding feature of the service was the time invested developing the service to accommodate the changing needs of the people who lived there. They used innovative and flexible ways to encourage people’s independence and was constantly adapting to ensure people were able to achieve their full potential."

“I was impressed by how people who used the service were supported to access health care professionals when needed - they were supported to have maximum choice and control over their lives"

“The service was well led. The leadership, management and governance of the service were outstanding and assured the delivery of high-quality, person centred care which supported learning and innovation. I was encouraged to note that the culture of the service was honest, open and inclusive, which enabled staff to raise concerns. There was a range of methods for staff and people who used the service to be included in the development of the service and to express their views."

“It is for these reasons and many more that we have rated Applegate House as Outstanding.”

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