Background to this inspection
Updated
11 June 2018
Stalbridge Surgery is situated in the town of Stalbridge, Dorset. The practice provides a primary medical service to approximately 3,680 patients from its primary location;
Stalbridge Surgery,
Station Road,
Stalbridge,
Dorset,
DT10 2RQ
The Registered provider is Dr Stephen John Clayton
The practice was able to offer dispensing services to those patients on the practice list who lived more than one mile (1.6km) from their nearest pharmacy.
The practice population is in the eighth least deprived decile for deprivation. In a score of one to ten the lower the decile the more deprived an area is. The average life expectancy is above the national average. The average life expectancy for male patients was 81 years compared to the national average of 79 years. The average life expectancy for female patients was 85 years compared to the national average of 83 years.
The practice provided the following regulated activities: surgical procedures, treatment of disease, disorder or injury, diagnostic and screening procedures, maternity and midwifery services and family planning.
There is one male GP (a locum is used when required for example when the GP is on holiday). The GP holds managerial and financial responsibility for running the business. The practice also employs an office manager, a paramedic practitioner, two practice nurses and two health care assistants. The clinical team are supported by additional reception and administration staff and the dispensary team.
Patients using the practice have access to community nurses, midwives, community mental health teams and health visitors who visit the practice.
The practice is open from 8am to 6pm Monday to Friday. Appointments are available between 8am until 1pm and between 1.45pm until 6pm. When the practice was closed patients were directed to NHS out of hours services by contacting the NHS 111 service.
Updated
11 June 2018
This practice is rated as Good overall. (Previous inspection June 2016 – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Stalbridge Surgery on 17 April 2018 as part of our inspection programme.
At this inspection we found:
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- There was a strong focus on continuous learning and improvement at all levels of the organisation.
- The practice used the Gold Standard Framework (GSF) for patients over 65 years to help identify and predict risks for older patients in primary care. Patients identified as living with severe frailty were also reviewed every month at multi-disciplinary meetings in order to co-ordinate care to meet individual needs.
- 149 patients were identified as carers; this represented approximately 4% of the practice list
The areas where the provider should make improvements are:
- Review arrangement to for following the fire risk assessment and associated policy, including fire safety training for all staff and undertaking regular fire drills.
- Review systems to for the recording and planning of induction and training
- Review infection control processes to include oversight of cleaning schedules.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
People experiencing poor mental health (including people with dementia)
Updated
11 June 2018