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Archived: Dodworth Practice

Overall: Good read more about inspection ratings

Apollo Court Medical Centre, High Street, Dodworth, Barnsley, South Yorkshire, S75 3RF (01226) 208999

Provided and run by:
Dodworth Practice

All Inspections

4 January 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at the Dodworth Practice on 21 March 2016. The overall rating for the practice was good  However, for the population group 'people with long-term conditions' was found to require improvement. The full comprehensive report on the Month Year inspection can be found by selecting the ‘all reports’ link for Dodworth Practice on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on 4 January 2017 to confirm that the practice had made the recommended improvements. This report only covers our findings of improvements in relation to the population group 'people with long-term conditions.

Our key findings were as follows:

At our previous inspection on 21 March 2016, we rated the practice as requires improvement for the population group 'people with long-term conditions'. This was because the performance for diabetes (NHS quality and outcomes framework (QOF)) indicators at 63% was 21% below the CCG average and 26% below the national average. At this desk-based review, we found that the performance for diabetes indicators had improved. On the 3 January 2017, the NHS QOF indicators were 91.2%, which was 8% above the CCG average, and 1.4% above the national average. In addition, the practice had trained a nurse to diploma level in the care of diabetes and two new GP partners had joined the practice that had specialist knowledge in diabetes.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

21 March 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dodworth Practice on 21 March 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients told us that they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients told they found it difficult to make an appointment, especially with a named GP but there were urgent appointments available the same day when required.
  • The practice had good facilities and was equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the Duty of Candour.
  • The practice had a basic business continuity plan in place for major incidents such as power failure or building damage, including emergency contact numbers for staff and utilities. The practice manager told us on the day of the inspection that she was going to review this to include more detail.

The areas where the provider should make improvements are:

  • Review the business continuity plan to include more detail.
  • Review the appointment system to improve access for patients.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice