Background to this inspection
Updated
15 October 2018
Dr J. P. Mounty and Partners (also known as Meopham Medical Centre) provides medical care for approximately 9,888 patients in the locality. The practice is situated in Meopham, near Gravesend in Kent.
Routine health care and clinical services are offered at the practice. There are a range of patient population groups that use the practice and the practice holds a GMS contract with the Dartford, Gravesham and Swanley area Clinical Commissioning Group (CCG).
The practice has two male and two female GP partners. There are two full-time practice nurses, a health care assistant and a phlebotomist.
Dr J. P. Mounty and Partners provides dispensary services. This service is delivered by a dispensary manager and four dispensers. The GPs, nurses and dispensers are supported by a practice manager and a team of administration and reception staff. A wide range of services and clinics are offered by the practice including: asthma, diabetes, weight management and minor surgery.
The practice is open from 8am to 6.30pm Monday to Friday, with extended opening hours on Monday to Friday mornings from 7am to 8am.
An out of hour’s service is provided by Integrated Care 24, outside of the practices open hours. There is information available to patients on how to access this at the practice, in the practice information leaflet and on the website.
Services are provided from:
Meopham Medical Centre
Wrotham Road
Meopham
Gravesend
Kent. DA13 0AH
Updated
15 October 2018
This practice is rated as Good overall. (Previous rating October 2014 – Good)
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Dr J. P. Mounty and Partners on 11 September 2018. This inspection was carried out under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service and to provide a rating for the service under the Care Act 2014.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- There was a focus on continuous learning and improvement at all levels of the organisation.
The areas where the provider should make improvements are:
- Continue to ensure all patients have regular medication reviews and blood test monitoring.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
Please refer to the detailed report and the evidence tables for further information.
Working age people (including those recently retired and students)
Updated
15 October 2018
People experiencing poor mental health (including people with dementia)
Updated
15 October 2018