The Care Quality Commission
  • Hospital
  • Independent hospital

Archived: Destination Skin Basingstoke

Upper Level, Festival Place, Basingstoke, Hampshire, RG21 7LN (01256) 637800

Provided and run by:
Destination Skin Group Limited

All Inspections

1 August 2013

During a routine inspection

While we were at Destination skin on our inspection there were three customers and two members of staff working in addition to the manager. We spoke with two people attending the clinic for treatments. Both were very positive about their experiences. One person said 'they check my health every time, they are very thorough'. Another said 'there is always plenty of time to ask questions with the therapists or the Doctor'.

Throughout our inspection we saw people being treated with respect and dignity. Both people we spoke with told us that they were very happy with the treatment they had chosen. One person told us they had recommended the clinic to several people. They said 'I have not heard of anyone having a negative experience'.

There were detailed policies and procedures for the safe operation of the equipment. Staff had read and understood them. They were able to demonstrate a good knowledge when we spoke with them. Staff were aware of what to do if they had a safeguarding concern.

There was an effective system to regularly assess and monitor the quality of service that people received.