11 September 2013
During a routine inspection
Peoples choices and preferences were respected by staff. One person who used the service told us they "liked their room because of where it was in the house and I wouldn't be disturbed if I went there". Another said they had "choices about what to do each day".
We were able to see that people's care and treatment was planned and provided in a way that was intended to ensure there safety and welfare. Risk assessments were in place and were reviewed when needed.
Staff working at the home were given training, development and the support they needed for their role. This meant they were qualified, skilled and experienced enough to meet people's needs.
We saw that people's personal records, staff records and other records relevant to the management of the services were accurate and fit for purpose.