17 January 2014
During a routine inspection
Destination Skin Maddock delivered people's treatment in line with their individual treatment plan because their needs were assessed. People's health needs were reviewed and updated each time people came to use the service. This ensued that people's needs were accurately and safely met.
The premises were clean, tidy and hygienic and there were effective systems in place to reduce the risk and spread of infection. We saw that cleaning and infection control audits were completed and up to date.
People were protected from the risks of unsafe treatment by staff who were supported to deliver care and treatment safely. Staff had a comprehensive induction to ensure they are well trained to deliver the service the people need. We found they were encouraged to obtain further relevant qualifications through professional development.