26 February 2014
During an inspection looking at part of the service
We spoke with several people who used the service, the provider and two staff members on duty.
Staff had completed training in the Mental Capacity Act (2005) and the Deprivation of Liberty safeguards (DoL's) training. This meant people who used the service would have their rights protected if they lacked mental capacity.
There had also been training for safeguarding vulnerable adults and medication administration. This helped protect people who used the service from possible harm.
We spoke to the two staff members on duty who confirmed the training had been completed. We spoke with several people who used the service who told us they felt well looked after, safe, they were happy, staff were kind and they thought staff knew what they were doing.