6 December 2012
During a routine inspection
People made positive comments about staff and indicated that they felt safe and well cared for. One person told us, 'The dentist is very careful that I don't have any pain. I have had very bad experiences in the past and I am no longer nervous because I trust my dentist'.
The premises were clean and well maintained. There were arrangements for infection control checks and daily cleaning tasks. Staff were knowledgeable regarding infection control and decontamination procedures. There was documented evidence that equipment used had been maintained and inspected by specialist contractors.
We looked at three sets of patient notes and observed that these included a medical history and were regularly updated to ensure they accurately reflected treatment discussions and choices.