20 January 2014
During a routine inspection
One patient said, "I can't say anything bad about them. I wouldn't go anywhere else". Another patient said, "They are absolutely brilliant. They did all my new teeth for me, all implanted. All of the staff there are smashing".
We found that the practice provided clear information for patients to make informed choicesabout their care. We found that the practice had clear procedures to ensure that patient'ssafety and welfare were protected.
We found that the practice took infection control seriously. We also found that staff had been trained to identify signs of abuse and understood the procedures to follow where they suspected abuse may have occurred.
We found that the practice had procedures in place to monitor and ensure that the quality of the service that patients were receiving was of a good standard.