16 April 2013
During a routine inspection
Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People we spoke with were positive about the quality of care and treatment received. One person told us, 'I like the dentist's approach. Where ever possible, he tries to minimise the amount of surgery.'
None of the people we spoke with expressed concern about the safety of the environment where care and treatment was delivered. One person commented, 'I'm glad I use this dentist. I feel secure.'
We saw that the waiting area, treatment room and decontamination room were clean and clutter free. We spoke with three people. They were positive about cleanliness of the treatment room and overall environment. One person observed that the treatment room, 'had the cleanliness of a clinical care setting but without being frightening.'
None of the people we spoke with expressed concerns about the accuracy or confidentiality of patient records. One person told us, 'the practice meets my privacy expectations.'