Archived: Beechcliffe Residential
All Inspections
25 October 2011
During an inspection looking at part of the service
9 September 2011
During an inspection looking at part of the service
24 June 2011
During an inspection in response to concerns
The other person's relatives told us when the manager was there they were very happy with the service but since she had not been at the home the service had deteriorated. They said they never saw more than two or three care staff on duty and were concerned that important information about their relatives care needs was not being communicated properly to staff working in the home and external professionals. They said a review of their relatives care had been delayed for several weeks because there was no continuity in the home.
21 February 2011
During an inspection in response to concerns
People told us that they were well cared for and that there was always sufficient staff on duty to meet their needs. We observed that staff generally interacted well with people and throughout the day of the visit there was a relaxed and friendly atmosphere.