Updated 24 January 2020
Civic Medical Centre is located at 18-20 Bethecar Road in Harrow, Middlesex. The practice premises comprise of two semi-detached residential properties, set over three floors. There is a ramp access as well as the reception, two waiting rooms, ten clinical rooms, one minor surgery room, with an additional administration room all located on the ground floor. The practice website can be found at www.civicmedicalcentre.com
The practice patient list is approximately 4,200 patients. The practice area is rated in the sixth most deprived decile of the national Index of Multiple Deprivation (IMD). People living in more deprived areas tend to have a greater need for health services. The practice has an ethnically diverse population and includes a higher than average proportion of working age and infant population and a lower proportion of patients aged over 65.
The practice is open between 8am and 6pm on Monday to Friday. Extended hours are offered between Tuesday and Thursday between 7am and 8am and Wednesday, between 7.45am and 8am. Outside of these hours, patients are redirected to their out of hours provider, Care UK.
The practice is a single-handed GP practice run by a male GP. The practice is supported by three female salaried GPs, one full-time nurse, one enhanced nurse practitioner who works seven hours a week and a Clinical Commissioning Group (CCG) clinical pharmacist who works one day a week. Also employed are a newly-recruited full-time practice manager and three administrative staff who are also known as Healthcare Navigators (HCNs). The practice is a teaching practice supporting third and final year medical students from Imperial Medical School.
The practice operates under a Personal Medical Services (PMS) contract and is commissioned by the Harrow CCG. The practice is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures, treatment of disease, disorder or injury, surgical procedures; family planning and maternity and midwifery services.
The practice is signed up to a number of local and national enhanced services (enhanced services require an enhanced level of service provision above what is normally required under the core GP contract). These include childhood vaccination and immunisation scheme and extended hours access. Services provided also includes chronic disease management, minor surgery, phlebotomy, smoking cessation and ECG monitoring.