Archived: Goodwin Medical Associates

Updated 20 March 2023

Goodwin Medical Associates Limited is an independent provider of medical services. Dr Goodwin offers consultations to treat all diseases, disorders and injuries. She specialises in menopause and psychosexual health.

Goodwin Medical Associates Limited is based at 25 Harley Street, London, W1G 9QW. The service is for private fee-paying adult patients only, the service does not see NHS patients or children. The provider is registered with the CQC to deliver the regulated activity of treatment of disease, disorder or injury. The provider primarily provides services to patients throughout London.

The clinic has one consultation room. There is 1 doctor and 2 secretaries.

The service operates on Monday to Friday:

Monday: 9am – 5pm

Tuesday: 9am – 5pm

Wednesday: 9am – 5pm

Thursday: 9am – 5pm

Friday: 9am – 5pm

The service does not formally provide a service outside of these hours.

How we inspected this service

To get to the heart of patients’ experiences of care and treatment, we always ask the following 5 questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 20 March 2023

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection of Goodwin Medical Associates Limited on 6 March 2023. This was the first CQC inspection of this location under the current CQC inspection methodology.

The registered manager is also the only doctor at the service. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

This service is registered with CQC under the Health and Social Care Act 2008 for the treatment of disease, disorder or injury.

Our key findings were:

• The provider ensured that all premises were safe and clean for patient care.
• The service provided care in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs.
• Staff dealt with patients with kindness and respect and involved them in decisions about their care.
• The service organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
• The way the service was led and managed promoted the delivery of high-quality, person-centre care.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services