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Archived: Darley Dale Care Home

Overall: Good read more about inspection ratings

35 Libertus Road, Cheltenham, Gloucestershire, GL51 7EN (01242) 513389

Provided and run by:
Mrs Mary Rebekah O'Connor

Latest inspection summary

On this page

Background to this inspection

Updated 11 August 2021

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

This inspection was carried out by one inspector.

Service and service type

Darley Dale Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since the last inspection including the provider’s action plan for breaches of regulation. We sought feedback from the local authority.

We used all of this information to plan our inspection.

The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

During the inspection

People at the service were unable to speak with us. We reviewed a range of records. This included two people’s care records. A variety of records relating to the management of the service, including audits were reviewed. We spoke with the registered manager and the deputy manager.

After the inspection

We reviewed the evidence obtained during the inspection visit.

Overall inspection

Good

Updated 11 August 2021

About the service

Darley Dale is a residential care home providing personal care to 2 people aged 65 and over at the time of the inspection. The service can support up to 13 people in one adapted building

People’s experience of using this service and what we found

We found improvements to how people's care plans and risk assessments were reviewed and recorded to ensure they reflected people's needs.

Improvements had been made to how the registered manger monitored the quality of the service.

The registered manager was aware of which incidents must be reported to CQC when these occurred.

Regular checks were made to ensure the environment of the care home was safe and maintained.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was Requires improvement (published 11 March 2020) and there were breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This inspection was carried out to follow up on action we told the provider to take at the last inspection.

The overall rating for the service has changed from Requires Improvement to Good. This is based on the findings at this inspection.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.