16 October 2013
During a routine inspection
We saw that the home was clean and well maintained. Care was provided over two floors with single and double occupancy rooms available. There was a lift for access to the first floor rooms and all rooms were en suite.
People were able to personalise their rooms with their own possessions and could access their rooms whenever they chose. We saw that there were several communal areas available for people to use including a large lounge area, gardens, a conservatory area and an area which was being prepared as a library. Few people chose to remain in their rooms throughout the day, as the communal lounge area was the hub of activity during the day.
The dining area provided a comfortable environment at mealtimes. We saw that a varied menu was available for people and this catered for special dietary needs. People told us that the food was very nice and that they were given a choice at every meal time.
Records showed that care was planned and delivered in line with people's needs.
We saw that staff treated people in a kind and gentle manner respecting their dignity at all times.
On the day of our visit a hairdresser was visiting. We saw that people had the opportunity to participate in daily and monthly activities arranged in the home.